General Terms and Conditions for Group Language Courses
Registration and payment terms
When you apply for a language course and complete the registration form you will receive an e-mail with a confirmation of your registration. This confirmation will be accompanied by an invoice. The course fee must be paid no later than the payment due date stated on the invoice to maintain your place in the course.
Commitment
A course registration is binding but may be withdrawn by sending written notification no later than 5 working days before the start of the course. If the course has already started, the regulations above are no longer applicable and the course will become non-refundable.
Cancellation fee
If you wish to cancel your registration and withdraw from the course your full course fee will be refunded, provided that the withdrawal request is sent within a minimum 5 working days before the start of the course. If you withdraw your application less than 5 working days before the start of the course, a fee of 50% of the total course fee will be charged. If the course has started, you are liable to pay the course fee in full. If you resign from a course due to long-term difficulties that do not allow you continuing language training, such as a serious illness supported by a medical certificate, transfer to a new location, or a similar reason that you could not be expected to foresee, you may be reimbursed up to 50% for the non-utilized portion of the course fee, or credited your courses for future use within a 12 month period. Cost of lesson material cannot be refunded.
Changes
Grow Internationals reserves the right to cancel or postpone a course if there are too few students registered. In such a case, you will be entitled to full reimbursement of the course fee. If the start of the course is postponed by more than one week or the course schedule has to be changed in its entirety, you will be entitled to cancel your course application with full reimbursement of the course fee.
Course Literature
Course literature is not covered by the course fee and is therefore provided at an additional cost of 750 SEK (incl. VAT) unless otherwise stated. The participant has the right to purchase course literature at their own expense from a provider of their choice or through Grow Internationals. Additional material such as articles, texts, exercises etc. needed during the course will be provided by Grow Internationals at our expense.
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